I purchased the Dualit blender in July 2007 and since then have used it a few times each month. I came to use it yesterday to blend soup, there was a popping noise followed by smoke coming out of each end of the hand blender! Luckily I had a three year guarantee for this item so it was returned yesterday and I purchased the Kenwood kMix HB792 instead. I also had the Dualit kettle and like everyone else it cracked and leaked. Not impressed with Dualit at all and there customer service dept. leaves a lot to be desired. My advice keep away from Dualit.
REVIEW BY ANONYMOUS ON 06 NOVEMBER 2008
NOT GOOD QUALITY - Scores 1/5
The variable speed didn't seem to work as it only seemed to have one speed which was just too fast. The mixer attatchments took chunks out of my favourite mixing bowl and then after 9 months the motor burnt out. Save your money!
REVIEW BY ANONYMOUS ON 05 OCTOBER 2008
POOR DESIGN - Scores 1/5
I bought this for blending baby food - the metal hand blender is fine but the design of the mini food processer is terrible - it has a tiny socket that you plug the motor part into this is made out of plastic which of course can't take the pressure of the blender. Mine sheared after approximately 10 uses. Hopefully I can take it back as I haven't had it long. I had a braun for 10 years that still works but is a bit battered. I decided to switch to dualit as I read that the parts on the new braun mini-processer weren't stainless steel so the life wasn't as long. If the link to the mini-chopper was better on the Dualit then it would be a great product. I don't understand why these companies don't spend a bit more to use steel instead of plastic for the high pressure parts.
